Additional client quotes from a 2009 PSMJ Premier Award for Client Satisfaction survey.
"Robb Grantham distinguished himself by creating an exceptionally well-researched and well-designed water and wastewater rate model that is dynamic enough to serve us well into the future. Robb’s responsiveness to our needs has been exemplified time and again as he accommodates shifting priorities and changes in philosophy that are an unavailable challenge in working with municipalities. His presentation to staff, our Utilities Commission and committees, and City Council have been well-written and professional. Robb has excellent analytical and communication skills that serve him well in conveying complex information in a manner everyone can understand. And it is his willingness to make himself available to us when needed that separates him from many others in the field."
Lonnie Thibodeaux
Water Utilities Director
City of Oceanside, California 
"Dan Edds of FCS GROUP was extremely helpful to the City of Bend. He brought a useful scope of knowledge and expertise of municipal operations and finance to the user fee study he conducted for the Community Development Department. Dan is incredibly professional and well spoken in his approach to the subject of user fees and his presentations to the home builders and City Council carried the day because they were exacting, candid and honest. I am please to continue my contractual relation with Dan as he prepares our 'Dashboard', a unique product he created to establish metrics needed to measure the success of my program."
Mel Oberst
Community Development Director
City of Bend, Oregon
"The FCS GROUP team provided a good quality product, and worked hard to ensure that deadlines were met. They communicated very effectively with staff to ensure that they understood the organizational structure and the different direct and indirect cost components. Their experience in doing similar work with other municipalities was apparent, and we believe that they provided very good value. The project manager Dan Edds communicated very effectively with our City Council, leading to ready acceptance of the work product."
Mark Delin
Deputy City Manager
City of Del Mar, California
"Within six months of hiring FCS GROUP, Pasadena Park Irrigation District No. 17 was able to quote commercial service water rates and charges with confidence. The District now has water rates and System Development Charges that are fair, equitable and most importantly defendable."
Kathleen M. Small
District Manager
Pasadena Park Irrigation District No. 17 , Washington
“You and your staff are a vital part of the District’s success in the continuation of meeting the needs of our customers, and have been over the past ten years. Your firm’s ability to periodically evaluate both our retail and wholesale rate analyses has guided the District to a positive position and continued excellent fiscal health to meet the needs of our customers as well as wholesale customers into the future. We have also enjoyed the work you have done regarding strategic management and financial planning and utility acquisition support, as well as our inter-local negotiations we have had in relation to the other local governments in and around our jurisdiction...
I want to reaffirm our District’s position and satisfaction in having FCS GROUP as an integral part of what the Lakewood Water District does.”
Randall M. Black
General Manager
Lakewood Water District, Washington
Exploring Revenue Options, Discovering Cost Savings, and Developing Long-Range Financial Models - City of Del Mar, California View